Customer reviews
Sunêlia Les Pins

Check out the experience of Sunêlia holidaymakers at Les Pins campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.

8.4/10 (45/2056 reviews)
Filter by
Type of accommodation
Stay
Language
English
7/10
2 d
Avec votre conjoint(e)
Positive points

Lovely pool and friendly staff once we had checked in.

Area for improvement

Too expensive for dogs and I would have liked more choice of pitches. The woman who checked us in wasn’t very welcoming.

Services
Water park
Destinations
8/10
12 d
Avec votre conjoint(e)
Positive points

Good sized pitches. Helpful reception. Good sanitary blocks. Excellent pool area.

Area for improvement

No criticisms

Services
Water park
Destinations
8/10
3 d
Avec votre conjoint(e)
Positive points

God location and very pleasant and helpful staff at reception.

Area for improvement

Towels or hand driers in the toilets would be desirable

Services
Water park
Destinations
9/10
8 d
Avec votre conjoint(e)
Positive points

Excellent welcome by staff who were very helpful. Good size pitches. Showers were excellent.

Area for improvement

It would be good if there were more fresh water taps near the pitches and maybe pay extra for 10 amp electric

Services
Destinations
8/10
2 d
Avec votre conjoint(e)
Positive points

Facilities immaculate, friendly staff

Area for improvement

I was happy with everything

Services
Destinations
8/10
2 d
Autres
Positive points

Good showers.Good location. Pitches easy to access. Nice swimming pool.

Area for improvement

Provide hand soap and dryer by toilets. Toilet paper in cubicles rather than on wall outside. (Cheaper for you in the long run as people would only use the paper they need and not take extra to be on the safe side.) Change sanitary blocks from unisex to men and women. Provide proper hot water for washing up.

Services
Water park
Destinations
9/10
2 d
Avec votre conjoint(e)
Positive points

Good pitch and facilities, excellent pool and a very helpful and friendly staff, will stay again

Area for improvement

Nothing

Services
Water park
Destinations
8/10
10 d
Avec votre conjoint(e)
Positive points

Good and pleasant friendly staff. Site is clean and in a good position Enjoyed our stay.All

Area for improvement

All satisfactory

Accommodations
Services
Destinations
10/10
19 d
Avec votre conjoint(e)
Positive points

Lovely location, clean environment. Friendly and welcoming staff.

Accommodations
Services
Destinations
8/10
3 d
Avec des amis
Positive points

Good location Friendly staff

Area for improvement

Areas seemed very cramped and full. Could do with more outlook from lodges

Accommodations
Services
Water park
Destinations
6/10
5 d
En famille
Positive points

Clean modern facilities, friendly and efficient reception, lovely snack bar with fair pricing

Area for improvement

We never got to use the swimming pool as our trunks were seen as too large. This was extremely annoying as others were in the pool with larger trunks. I have camped all over Spain and France for many years and have never been turned away from a pool. All of our swimsuits were proper but modern bathing trunks, I really feel we were unfairly treated and discriminated against. I understand you have rules but they must be applied fairly. Perhaps it was because the pool was full or maybe because we were British, I don’t know, but we pointed out numerous male swimmers in exactly the same sort of bathing suits. There was also dog faeces left at the front of our pitch, many staff saw it but it was still there when we left. We left 2 days early because of the pool issue and will certainly never return to any of the sites in your chain.

Services
Water park
Destinations
10/10
9 d
En famille
Positive points

Clean And cozy camping site, Green and lovely flowers. In walking distance to beach, city, shops and restaurants. Smiling and very helpful employees.

Area for improvement

Pool area could be made more interesting

Accommodations
Services
Water park
Destinations
10/10
3 d
Avec votre conjoint(e)
Positive points

Very friendly staff & very clean sanitary blocks

Area for improvement

Dog shower is difficult to use & only cold water

Services
Destinations
10/10
4 d
Avec votre conjoint(e)
Positive points

Fantastic site! Great size pitches, sanitary blocks were amazing. Plenty of hot water. Great site layout. Lovely pool and bar area. Didn’t eat in the restaurant but it looked lovely. Very friendly, helpful staff. Brilliant position for cycling, supermarket close by as are plenty of holiday shops, bars and restaurants.

Area for improvement

The only thing we weren’t that keen on was how loud the TV was late at night.

Services
Water park
Destinations
10/10
4 d
Avec votre conjoint(e)
Positive points

Clean and good facilities, nice size pitch, friendly staff and great location for beach, shops, bars and restaurants

Area for improvement

Toilet seats and toilet roll in cubicles

Services
Water park
Destinations
6/10
5 d
Avec votre conjoint(e)
Positive points

Location to beach and town

Area for improvement

Cleanliness of pitch ,road surface, maintenance of bushes

Services
Destinations
10/10
8 d
Avec votre conjoint(e)
Positive points

The whole place was spotless, loved the amount of trees and shrubs, all well cared for. Staff very friendly and helpful Swimming pool was clear, water clear and perfect temperature. Reassuring to see the water tested at regular intervals

Area for improvement

just one thing! Maybe hairdryer facility in shower / toilet blocks

Services
Water park
Destinations
10/10
3 d
Avec votre conjoint(e)
Positive points

Great camp site very helpful staff at reception and around the site clean and well presented.

Area for improvement

None for me

Services
Water park
Destinations
9/10
21+ d
Avec votre conjoint(e)
Positive points

Very clean toilets and showers, good size pitch with EHU. Site is situated in a very good location for the beach and promenade, bars and restaurants. A supermarket and bakers just outside the entrance are also great for your every day needs

Area for improvement

I’ll have to get back to you on that question, hopefully see you next year

Services
Water park
Destinations
9/10
2 d
Avec votre conjoint(e)
Positive points

Clean, quiet and friendly staff

Area for improvement

Not applicable

Services
Water park
Destinations
10/10
1 d
Avec votre conjoint(e)
Positive points

The personel at the reception and the very fun personel at the restaurant (pizza)

Area for improvement

Unfortunatly we had a lot of rain so the pitch was a bit muddy.

Services
Destinations
8/10
13 d
Avec votre conjoint(e)
Positive points

Beautiful campsite, well maintained, nice location, easy access to supermarket, town and beach.

Area for improvement

The main focus seems to be on the bungalows, which look amazing. The pitches are ok, but don't seem to meet the standard of the rest of the campsite - at this level, there should be at least fresh water, but ideally also grey water drainage on the pitch. More washing machines in the sanitary facilities - I was only able to find one central laverie, which is quite far to walk with a full laundry hamper. Would also be great to upgrade washing machines for payment with card, no cash - or offer cash/coin change in the laverie. More healthy options at the restaurant would be great - plant-based/vegan, would also love gluten-free pizza, unfortunately there is not much to eat for people with food intolerances.

Services
Destinations
10/10
4 d
Avec votre conjoint(e)
Positive points

We were delighted with the campsite. It was conveniently located and the facilities were excellent

Area for improvement

Possibly if they had a small shop and fresh bread in the morning although I do realise there is a bread shop and supermarket very near.

Services
Water park
Destinations
8/10
13 d
Avec votre conjoint(e)
Positive points

Great locationSwimming pool excellent close to beach

Area for improvement

Water points There was not enough of them too far apart and taps old And leaking

Services
Water park
Destinations