Customer reviews
Sunêlia Illa Mateua
Check out the experience of Sunêlia holidaymakers at the Illa Mateua campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.
The facility’s are clean and extremely enjoyable. We loved all the activities and had lots of fun.
Night time noise on the campsite, get wristbands with pitch numbers. That way security guards can get the parents up to collect there child as they run around the campsite screaming at 3am.
Great facilities, friendly staff. Booking and payment is easy and efficient.
All the access roads should be tarmac. This would reduce the level of wind blown dust and help to keep my feet cleaner when walking to/from the shower block. Pine needles should be removed from the pitches on a more frequent basis. Increase the use of insecticides to address ant issues.
Very clean, great location.
No fruit in supermarket
Great position, lovely swimming pools. Very good toilet blocks always clean. Very helpful English speaking staff
Pine needles getting into van
The location of the site, close to the beach and walks into L'Escala, the locality to restaurants and cafes, the cleanliness of the campsite, including the showers and toilets. the friendliness of the staff
I cannot think of any
Great location, spotless bathroom facilities, lovely pool and plenty to do in the locality
Can't think of anything
Location, cleanliness, friendly staff
No Sun loungers or bar at the pool
Clean facilities and friendly staff
None
Great clean toilets, regularly cleaned great situation, lovely swimming pool and area
All good
Well maintained, friendly multi lingual staff, near to Cala Montgo and restaurants
Shower blocks need a small refurbishment ie shower doors. No Motorhome service point on the south side.
Clean modern toilets Sizeable emplacements Short walk to beach Restaurants close by Easy acces from autoroute
We did not use pools which were both very nice modern clean ?no sun loungers Insects biting in grass Ban in your own chairs not helpful But pools looked lovely
Clean facilities, showers, toilets, pool area. Fresh bread etc in the shop.
Our pitch had a lot of sand on, this made it very difficult to manoeuvre our caravan into place.
Also not being able to reserve pitches next to our family members who were staying at the same time as us. We noticed other families were next to each other and we were told we weren't able to reserve set pitches.
Good location
Reliable reservation system
Good size pitches with shade
Good security
On site bar, restaurant and shop
It would be good to be able to book two adjacent pitches. We travelled with our sons family who were in their own camper, unfortunately we were on pitches that were on close but different rows.
You need to strictly implement the no noise rules between 12 and 7am. In particular you should implement early morning patrols to stop people from packing up before 7 am. 50% of our mornings were disturbed at around 6am by early departures.
Clean, well run, good facilities and location.
Would be good to make group bookings with family to allow for adjacent pitches
Cleanness.Friendly Staff. Nice pitches.
Location
Nil
Friendly staff, clean and close to the beach.
Electricity needs to be higher than 6 amps.
Clean facilities and friendly staff
Too many ants
A well run site , friendly and helpful reception with excellent facilities
None
location
clothes washing by hand
Thé lovely lady in the bar. The child facilities in toilet block. The well maintained site. Position.
No hairdryer in toilet block. The climbing frame by the bar is great but is in need of repair.
Large pitches that are well maintained._x000D_
Very clean facilities. Nice bar and pool.
We were early in the season and were only given a choice of plots on the lower area of the site when in fact we would have preferred the higher area.
Very clean and well maintained. Friendly and helpful staff.
The only area of concern was the short time frame of 1 hour to order a main meal from tgecrestaurant
Well laid out. Good sized pitches. Excellent, clean toilet blocks and helpful reception staff
Better water pressure in the fresh water taps!