Customer reviews
Sunêlia Illa Mateua

Check out the experience of Sunêlia holidaymakers at the Illa Mateua campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.

8.3/10 (23/564 reviews)
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Type of accommodation
Stay
Language
English
8/10
14 d
En famille
Positive points

The facility’s are clean and extremely enjoyable. We loved all the activities and had lots of fun.

Area for improvement

Night time noise on the campsite, get wristbands with pitch numbers. That way security guards can get the parents up to collect there child as they run around the campsite screaming at 3am.

Services
Water park
Destinations
9/10
21 d
Avec votre conjoint(e)
Positive points

Great facilities, friendly staff. Booking and payment is easy and efficient.

Area for improvement

All the access roads should be tarmac. This would reduce the level of wind blown dust and help to keep my feet cleaner when walking to/from the shower block. Pine needles should be removed from the pitches on a more frequent basis. Increase the use of insecticides to address ant issues.

Services
Water park
Destinations
8/10
10 d
En couple
Positive points

Very clean, great location.

Area for improvement

No fruit in supermarket

Services
Water park
Destinations
10/10
5 d
En couple
Positive points

Great position, lovely swimming pools. Very good toilet blocks always clean. Very helpful English speaking staff

Area for improvement

Pine needles getting into van

Services
Water park
Destinations
9/10
3 d
En couple
Positive points

The location of the site, close to the beach and walks into L'Escala, the locality to restaurants and cafes, the cleanliness of the campsite, including the showers and toilets. the friendliness of the staff

Area for improvement

I cannot think of any

Services
Water park
Destinations
10/10
4 d
En couple
Positive points

Great location, spotless bathroom facilities, lovely pool and plenty to do in the locality

Area for improvement

Can't think of anything

Services
Water park
Destinations
9/10
7 d
Avec des amis
Positive points

Location, cleanliness, friendly staff

Area for improvement

No Sun loungers or bar at the pool

Services
Water park
Destinations
9/10
7 d
En couple
Positive points

Clean facilities and friendly staff

Area for improvement

None

Services
Water park
Destinations
10/10
12 d
En couple
Positive points

Great clean toilets, regularly cleaned great situation, lovely swimming pool and area

Area for improvement

All good

Services
Water park
Destinations
9/10
10 d
En couple
Positive points

Well maintained, friendly multi lingual staff, near to Cala Montgo and restaurants

Area for improvement

Shower blocks need a small refurbishment ie shower doors. No Motorhome service point on the south side.

Services
Water park
Destinations
9/10
1 d
En couple
Positive points

Clean modern toilets Sizeable emplacements Short walk to beach Restaurants close by Easy acces from autoroute

Area for improvement

We did not use pools which were both very nice modern clean ?no sun loungers Insects biting in grass Ban in your own chairs not helpful But pools looked lovely

Services
Water park
Destinations
10/10
12 d
En famille
Positive points

Clean facilities, showers, toilets, pool area. Fresh bread etc in the shop.

Area for improvement

Our pitch had a lot of sand on, this made it very difficult to manoeuvre our caravan into place.
Also not being able to reserve pitches next to our family members who were staying at the same time as us. We noticed other families were next to each other and we were told we weren't able to reserve set pitches.

Services
Water park
Destinations
8/10
21+ d
En famille
Positive points

Good location
Reliable reservation system
Good size pitches with shade
Good security
On site bar, restaurant and shop

Area for improvement

It would be good to be able to book two adjacent pitches. We travelled with our sons family who were in their own camper, unfortunately we were on pitches that were on close but different rows.
You need to strictly implement the no noise rules between 12 and 7am. In particular you should implement early morning patrols to stop people from packing up before 7 am. 50% of our mornings were disturbed at around 6am by early departures.

Services
Water park
Destinations
10/10
12 d
En famille
Positive points

Clean, well run, good facilities and location.

Area for improvement

Would be good to make group bookings with family to allow for adjacent pitches

Services
Water park
Destinations
10/10
19 d
En couple
Positive points

Cleanness.Friendly Staff. Nice pitches.
Location

Area for improvement

Nil

Services
Water park
Destinations
8/10
7 d
En couple
Positive points

Friendly staff, clean and close to the beach.

Area for improvement

Electricity needs to be higher than 6 amps.

Services
Water park
Destinations
10/10
12 d
En famille
Positive points

Clean facilities and friendly staff

Area for improvement

Too many ants

Services
Water park
Destinations
10/10
1 d
En couple
Positive points

A well run site , friendly and helpful reception with excellent facilities

Area for improvement

None

Services
Water park
Destinations
10/10
5 d
En couple
Positive points

location

Area for improvement

clothes washing by hand

Services
Water park
Destinations
9/10
4 d
En famille
Positive points

Thé lovely lady in the bar. The child facilities in toilet block. The well maintained site. Position.

Area for improvement

No hairdryer in toilet block. The climbing frame by the bar is great but is in need of repair.

Accommodations
Services
Water park
Destinations
8/10
3 d
En couple
Positive points

Large pitches that are well maintained._x000D_
Very clean facilities. Nice bar and pool.

Area for improvement

We were early in the season and were only given a choice of plots on the lower area of the site when in fact we would have preferred the higher area.

Services
Water park
Destinations
10/10
7 d
En couple
Positive points

Very clean and well maintained. Friendly and helpful staff.

Area for improvement

The only area of concern was the short time frame of 1 hour to order a main meal from tgecrestaurant

Accommodations
Services
Water park
Destinations
10/10
6 d
En couple
Positive points

Well laid out. Good sized pitches. Excellent, clean toilet blocks and helpful reception staff

Area for improvement

Better water pressure in the fresh water taps!

Services
Water park
Destinations